dark aerial shot of downtown fargo and moorhead with large white tent building in the foreground

Hotelier Training & Information

Welcome to your go-to hub for expert training and reference resources. Here, you can find training videos, instructions, and best practices.

Meet the Staff

Markets by Sales Manager

TAFM 

Simpleview

Back to Top of List

Training

Learn how to access account information, manage hotel amenities and meeting spaces, and edit your profile. Update collateral photos, listings, special offers, and request guides. Follow these Extranet Member instructions for more information. Please complete this form to submit updates on your property renovations.

Please get in touch with Petra with any Simpleview questions.

Guide Requests

To request free guides from our office, sign in to the Simpleview Extranet:

  • Click “Collateral” on the left, and then “Materials Requests.”

  • From there, click the blue “Add Materials Request” button, and enter how many Fargo-Moorhead Visitor Guides, Dining Guides, or Metro Area Maps you’d like.

  • Remember to hit save!

  • You will be notified via email when the items are ready for pickup at the Visitor Center.

EventConnect

Back to Top of List

Training

Understand our housing platform and how to view all contracts, submit RFPs, and view team requests.

EventConnect - View this 30-minute training on Accepting Contracts
Passcode: NV7c$NF+

Upcoming webinars

Navigating The Hotel Dashboard Webinar

Reservation Management Webinar

Inventory Management Webinar

RFP/Contract Management Webinar

This housing page answers questions for groups and events that utilize our online housing system (EventConnect) for hotel stays in Fargo-Moorhead.

Questions

Hotelier FAQ's

If your question was still not answered or you require additional support, submit any unanswered questions so we can update the page accordingly.