Hotelier Training & Information

Welcome to your go-to hub for expert training and reference resources. Here, you can find training videos, instructions, and best practices.

Simpleview

Training

Learn how to access account information, manage hotel amenities and meeting spaces, and edit your profile. Update collateral photos, listings, special offers, and request guides. Understand how to respond to leads and generate reports.

Instructions

Follow these Extranet Member instructions for more information.

Renovation Updates Form

Please complete this form to submit updates on your property renovations.

Questions

Please get in touch with Petra with any Simpleview questions.

Meetingmax

Training

Learn to log in, manage reservations, make changes and cancellations, update inventory, pull reports, and use room lists.

Email Reminders Form

Complete this form to ensure the correct people at your hotel rate receive MMX reminders and updates.

Request access for new Meetingmax users

Complete this form to set up new team members with Meetingmax access.

Meetingmax hotel user instructions

Refer to these instructions for group reservations using the Meetingmax Hotel Control Panel (HCP). Gain a better understanding of the available features and functions, and learn a simple method for handling incoming reservations and change requests.

Hotel Control Panel (HCP) login information

Use this login information to access your Meetingmax Hotel page.

Hotel best practices

Check out our Hotel Best Practices, thanks to all partner feedback.

Housing FAQs

This housing page answers questions for groups and events that utilize our online housing system for hotel stays in Fargo-Moorhead.

Event Connect

Training

Understand Event Connect, our new housing platform, and the next steps.

Event Connect Training Recording
Passcode: NV7c$NF+

Photo Request

Do you need updated photos of your property? Submit a photo request, and our marketing team will contact you to schedule.